Jurys Inn Manchester, Manchester

56 Great Bridgewater Street, Manchester, M1 5LE 3  

Located on Great Bridgewater St, beside Manchester's International Convention Centre and the g-mex Exhibition Centre. Old Trafford, the home of Manchester Unite... more

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£ Rooms from £69 (≈ $122) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 3/10 Anonymous ( Other) 

    on  September 29, 2008

    "If hotel was £15 to £20 cheaper per night I'd have accepted the level of service. I've been in much better hotels for this price in the UK. Staff need major improvement. Would not recommend this hotel." (107262404)

    Clean

    Expensive for what you got. Breakfast was rubbish for extra £10. Even orange juice was diluted! Skinflints! Some reception & restaurant staff had real attitude and utterly unhelpful. Other staff were good however (though exception to the rule). Facilities in room poor.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  September 8, 2008

    Breakfast is very expensive

  • 8/10 Sharron ( Group of work colleagues) 

    from Washington , GB  on  June 11, 2008

    "good " (97274296)

    clean and friendly

    no extras ie soap shower caps bathrobes.Bathroom was a little dated and in need of redecoration.Breakfast expensive we went to centre to have it at Weatherspoons.

    1 of 1 people found this review helpful:

  • 7/10 Julie ( Group of adult friends) 

    from Poulton-le-fylde , GB  on  August 28, 2008

    "This hotel is ideal for a one night stopover but for a longer stay I would try elsewhere. The room was a triple but only two cups and two glasses were provided." (108054593)

    Handy location

    Uncomfy beds!

  • 10/10 Lindsay ( Group of work colleagues) 

    from Sheffield , GB  on  August 25, 2008

    "Great value for money. Didn't book breakfast so cannot comment on food. The bar was a great area and the staff in all departments were extremely friendly and helpful." (107242276)

    My party consisted of myself, my sister and mother. It was great to be able to book a triple room rather than two rooms and the double & single bed were full size, I thought the single may have been a camp bed. Excellent room.

  • 5/10 William ( Group of adult friends) 

    from Ballymena , GB  on  August 23, 2008

    "WE ARE FREQUENT VISITORS TO MANCHESTER BUT FELL THAT WE WILL NOT BE RETURNING TO THIS HOTEL DUE TO THE EXPERIENCES AND BASIC APOLOGIES. WITH TRAVEL AND LACK OF SLEEP ON THE FIRST NIGHT IT HAD A MAJOR IMPACT ON THE WEEKEND BREAK PRODUCING FEELINGS OF ANXIETY AND THE ENJOYMENT OF THE LEISURE BREAK WAS LOST " (108065810)

    LOCATION CENTRAL WITH INVITING RECEPTION AREA

    NOISY - FAMILY SUDDENLY WOKEN AT 2AM FIRST NIGHT -PROBLEMS WITH PLUMBING PRODUCING HIGH PITCHED NOISE (LIKE ALARM) ON FLOOR. INFORMED NIGHT STAFF WHO STATED THEY WOULD SEND SECUIRTY. SOUND CONTINUED FOR FURTHER 40 MINS. R00M NEXT DOOR OCCUPIED BY DRUNKEN PARTY (STAG WEEKEND). THE NOISE CONTINUED UNTIL APPROX 5AM. SPOKE TO STAFF NEXT MORNING WHO OFFERED A BASIC APPOLOGY AND ASKED US TO MOVE ROOM TO ANOTHER FLOOR TO WHICH WE FELT WE HAD NO CHOICE. LACK OF CHOICE OF PARKING. AVAILABLE PARKING TOO EXPENSIVE EVEN WITH HOTEL DISCOUNT

  • 10/10 Terry ( Mature couple) 

    from Bromsgrove , GB  on  August 20, 2008

    "good value for money" (107195845)

    good position for Town

    no bad points

  • 3/10 Ebenezer ( Group of work colleagues) 

    from Sutton, surrey , GB  on  August 15, 2008

    "Was such a bad experience i will definetely never go back to that hotel. " (108085841)

    Haven't got anything good to say about this hotel

    Check-In process was extremely inappropriate,rude and insulting to us. The lady behind the reception (of Eastern European Origin)was in my opinion so eager to get rid of us ;she didn't even listen to our preference. She even had the audacity to ask for full payment before granting us a room on the ground floor;smoking room for that matter after specifically asking for a non-smoking room. Put this down to purely ignorance and because of our colour.

  • 10/10 Charlotte ( Group of work colleagues) 

    from Crewe , GB  on  July 21, 2008

    very friendly staff and lovely hotel in great location would definetly use again. Room spacious for 3 people and we had two rooms and were next to each other so very happy.

  • 4/10 Anonymous ( Group of adult friends) 

    on  July 14, 2008

    "Total rip off! Not a good advertisement for Manchester. It would have been better to pay more and stay at the Midland Hotel!" (97488747)

    Clean and handy for event.

    Impersonal; breakfast extra; expensive, poor service and presentation in dining facility; no parking; failure to create tab for for hotel stay despite promise to do so by check-in staff

  • 6/10 Anonymous ( Group of work colleagues) 

    on  July 2, 2008

    "the remote control for the television did not work, No biscuits were provied with the tea/coffee" (108026182)

  • 9/10 Denise ( Young couple) 

    from Gateshead , GB  on  June 29, 2008

    Reception was clean and relaxing and staff were very helpful

  • 9/10 Anonymous ( Same sex couple) 

    on  June 25, 2008

    "Staff were very helpful and friendly. All areas of the hotel were very clean. We would have no hesitation in staying there again." (97132025)

    Very clean, helpful staff and bar food was very good.

    Overall, we enjoyed our overnight stay, but our room had a smell of cigarette smoke even though we had requested a non-smoking room. Having said that, the room and bathroom were spotless. Also, there was no water in the morning for a little while, but it did eventually come back on and didn't cause us too much inconvenience.

  • 5/10 Julie ( Group of work colleagues) 

    from Stoke on trent , GB  on  June 25, 2008

    "Would not stay again or promote this hotel to my friends" (97720283)

    clean rooms

    slow staff response times to problems, no answer when we called reception, breakfast too expensive for the choice and quality

  • 9/10 Anonymous ( Mature couple) 

    on  June 24, 2008

    "Would stay here again, it was clean and fairly close to the centre of Manchester." (97767120)

    Check in was easy, although we did have a few minutes wait as there appeared to be only one person on duty, and quite a queue forming, but 2 young ladies arrived and we were checked in. Staff were courteous and helpful.

    The only bad point I found was the table lamp needed a new bulb, but that was nothing to complain about really.

  • 7/10 Anonymous ( Group of adult friends) 

    on  June 17, 2008

    "It was good value for money but the room was a bit tired, although the bed was comfortable. I might stay again - it would be dependent on how rich I was feeling. If richer, I would stay at the Midland where we've been before." (97314470)

    Easy check in, pleasant reception staff despite a slight glitch with the technology, housekeeping staff efficient although we did have to communicate with signs.

    We had a room near the lift and it was EXTREMELY NOISY all night with parties of people coming and going and making a lot of noise on the corridor. We didn't go to bed till 2.00 am but it was ALL night after that.

  • 8/10 Rosalyn ( Group of work colleagues) 

    from Leyland , GB  on  June 3, 2008

    "Really enjoyed our stay and would definitely reccommend staying at the hotel" (97933206)

    Great that we could have 3 people in the same room. Great location

    Basic accommodation, although for the price was good.

  • 10/10 Aaron ( Group of adult friends) 

    from Alfreton , GB  on  May 27, 2008

    "came up to manchester to be involved in the atmosphere of the european cup final the hotel was ideal so it made our stay more enjoyable" (97884602)

    everything was perfect

    nothing

  • 7/10 Michael ( Solo business traveller) 

    from Reading , GB  on  May 24, 2008

    Ideal location for event. Good breakfast

    Very noisy room from air conditioning or similar situated above room, especially when I requested and was told it was a quiet room. God knows what the noisy ones are like!

  • 3/10 Anonymous ( Mature couple) 

    on  May 17, 2008

    "what can i say!!!! not alot. i have never complained about a hotel before. i would never go again and certainly not recommend this hotel." (97585402)

    the bed was very hard with not comfort. i have a problem with my back, so we had no sleep and the bottle bins were emptied at 5 o clock in the morning with the people who were emptying the bins were shouting and swearing. great time we had. NOT!!!

  • 9/10 Anonymous ( Group of work colleagues) 

    on  April 24, 2008

    "overall it was excellent, even though the bed sheets wasen't to great, we had heaters and a/c in the room. and i would recommend this hotel to anyone. " (97324373)

    the facilities and equipment was good, the staff were really friendly. over all me and my friends had a great time and we were all pleased about the value for money.

    the only bad thing i would say is the bed sheets, i didn't like them at all.

  • 8/10 Anonymous ( Group of adult friends) 

    on  April 16, 2008

    The accommodation was very good and quite cheep. i really enjoyed my stay

    i thought the breakfast was ver expensive

  • 9/10 Louise ( Group of adult friends) 

    from Preston , GB  on  April 8, 2008

    we asked for a non smoking room,but the room had a very strong stale smoke smell

  • 8/10 Anonymous ( Family with young children) 

    on  March 25, 2008

    "happy with stay except noise from outsite as room was on first floor at the front of the hotel" (97864528)

    Central to centre of city & local amenities

    rooms at front of hotel was noisy

  • 7/10 Anonymous ( Family with young children) 

    on  March 23, 2008

    "The hotel was very clean and staff helpful. Felt reception should have known a little more about area. My son was very sick and when asked about a chemist was advised boots opened at 8.30 but had worked myself for years in London and felt it would open earlier so rang them and they opened at 8.00. Staff should know small things like this in case medicine is needed which in my case it was and urgently. Even though information was not correct all were very helpful." (97469348)

    Clean and convenient location

    Towels were very hard need replacing and more pillows needed.

  • 8/10 Anonymous ( Group of adult friends) 

    on  March 22, 2008

    Clean spacious room - ideal for three

  • 9/10 Anonymous ( Mature couple) 

    on  March 19, 2008

    "The standard of the Bar and restaurant was very disappointing, dark and dismal with a lack of choice on the main menu. We did not eat at all in the hotel. However I would very much like to say a big thank you to the reception staff for the help they gave." (97357037)

    The room was clean, spacious and quiet

    There was not anything to dislike.

  • 10/10 Kandy ( Same sex couple) 

    from Leeds , GB  on  March 19, 2008

    The hotel was very clean and the staff were extrememly helpful.

    n/a

  • 9/10 Anonymous ( Group of adult friends) 

    on  March 19, 2008

    "No problems - ideal for a one night stay" (97951517)

    Price, availability, location

  • 10/10 Gerard ( Mature couple) 

    from Lancashire , GB  on  December 19, 2007

    "we was in manchester to watch a concert with freinds i hadnt stopped at jurys but will return when next in manchester .lst year we had a bad experience staying at va hotel in manchester so we was a little wary but everthing was just great thankyou." (97205999)

    the vacinity and the hotels reputation

    1 of 1 people found this review helpful:

  • 6/10 Colin ( Mature couple) 

    from Wrexham , GB  on  March 5, 2008

    put in a very small pokey room

  • 6/10 Yngve ( Group of adult friends) 

    from Bergen , NO  on  February 27, 2008

    Central location

  • 9/10 Anonymous ( Group of adult friends) 

    on  February 19, 2008

    plenty space and very clean friendly staff

    nothing

  • 10/10 Anonymous ( Family with young children) 

    on  February 13, 2008

    "Aaprt from needing more blankets it could not have been better, excellent value for money for a family of five, we were extremely impressed and Jury's will be our first choice whenever we travel." (97891174)

    spacious room wityh beds for all the children, excellent linen, very claen and well maintained

    we needed more blankets for the children

  • 5/10 Anonymous ( Solo business traveller) 

    on  February 7, 2008

    Ease of access to GMex building

    Blanket on bed instead of duvet.

  • 4/10 Dennis ( Solo business traveller) 

    from Coventry , GB  on  November 17, 2007

    "On a more recent stay, as it was the only hotel available in the area, I had to take a smoking room although I had requested non-smoking.When you arrive late you do not want to start trying to find an alternative hotel.Staff did there job but thats all, not polite at all." (97468556)

    Proximity to central Manchester

    Small rooms.First room faced the front and that side of the hotel gets a lot of noise from the road and tram network.

    1 of 1 people found this review helpful:

  • 9/10 Tracy ( Same sex couple) 

    from Exeter , GB  on  February 6, 2008

    "All hotels should include the price of breakfast." (97916446)

    clean and tidy rooms, good soundproof from the traffic

  • 8/10 Laura ( Group of adult friends) 

    from Paisley , GB  on  February 5, 2008

    "Hotel was clean and fresh staff where freindly and helpfull would go there again" (97998133)

    clean and staff where helpfull

  • 9/10 Beverley ( Group of adult friends) 

    from Rhostyllen , GB  on  January 12, 2008

    "Great stay with the town centre within walking distance. We required assistance from the night porter who was very helpful and polite. Would highly recommend." (97159961)

    Accommodation was clean and quiet but in an excellent location

  • 8/10 Alison ( Other) 

    from Beds , GB  on  December 31, 2007

    proximity to work

    heating didn't work

  • 8/10 Claire ( Group of adult friends) 

    from Bury , GB  on  December 27, 2007

    "would stay again, enjoyed stay" (97436683)

    very clean and tidy, friendly staff

    water in shower too hot, even on cold temperature. There was also a disturbance in a room near us where someone was aggresivly banging on a door, security came stopped and started a gain for a short period, very unsettleing

  • 8/10 Vikki ( Group of adult friends) 

    from Telford , GB  on  December 23, 2007

    "We booked to stay here for one night as 3 female friends sharing a triple room. The room was big enough for 3 people and clean. The reception staff were very friendly and the location was opposite the GMex Centre so only a short distance from the centre and a 20 minute walk to Piccadily Station." (97947550)

    Clean and value for money

  • 7/10 Kate ( Solo business traveller) 

    from Portsmouth , GB  on  December 22, 2007

    Bathroom decor was a bit tatty. Lack of facilities like gym or sauna.

  • 8/10 Anonymous ( Mature couple) 

    on  December 19, 2007

    Good central location

    Breakfast not automatially included

  • 7/10 Anonymous ( Young couple) 

    on  December 11, 2007

    Friendly staff.

    The size of the television was very small for the room and difficult to view as far away from sitting area(14''). Also there was no iron provided in the room. No breakfast included .

  • 4/10 Anonymous ( Solo business traveller) 

    on  December 2, 2007

    "Convenient city centre hotel, with rather basic facilities and small rooms. I consider that the price charged (>£100) was excessive considering the size of room and basic level of decor." (97462615)

    The hotel is close to city centre facilities, included the International Conference Centre at G-Mex. Check-in, service and breakfast were efficient.

    The rooms were a very basic standard with rather hard beds and pillows! Although clean enough, the decoration and furnishings were basic. All rooms were small, and some very small - considering the price that I paid.

  • 8/10 Anonymous ( Solo business traveller) 

    on  November 29, 2007

    "staff were very accommodating when I asked for a late check." (97947339)

    good size room

    breakfast not great

  • 6/10 Michael ( Family with older children) 

    from St leonards on sea , GB  on  November 24, 2007

    "Room was cold. It was noisy. Overall value for money was poor compared to USA and France in which I stay regularly. Breakfast not included what a rip off!!tay regularly." (97512945)

    Location

    Value for money which was poor Room was cold

  • 10/10 Shelley ( Group of adult friends) 

    from Aberystwyth , GB  on  November 8, 2007

    "rooms were clean and modern. staff were friendly and the location of the hotel was perfect for the g-mexcentre. shops and bars all within walking distance. fantastic for a group of friends would definately stay there again." (97340351)

    clean excellent standard of accomodation and excellent value. staff really friendly and willing to help.

  • 10/10 Lucy ( Group of adult friends) 

    from Askam-in-furness , GB  on  November 6, 2007

    Very clean, comfortable rooms!

    No room service

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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